The Abuja Electricity Distribution (AEDC) has actually released an apology on incorrect charges dealt with by some Band A consumers who attempted to charge their meters following the brand-new tariff routine.
The Management of AEDC tendered the apology in a notification to its consumers in Abuja on Thursday.
It stated,” This is to notify clients throughout the AEDC franchise that we understand the incorrect charges dealt with by some Band A clients who attempted to charge their meters following the brand-new tariff routine.
“This is because of a system problem triggered by the reclassification of some Band A consumers who have actually now been reduced to B due to the variety of hours of electrical energy supply delighted in over the previous couple of weeks.
“These erstwhile Band A consumers who vended were charged the brand-new tariff of N225 per Kilowatt Hour. Our group is working to recognize the consumers impacted and all excess charges will be reimbursed, “it stated.
According to AEDC, the circumstance likewise saw some Band A consumers who are now charged N225 vend at the old rate.
The business stated that when the problem is fixed, these classifications of clients would now charge their meters at the brand-new rate of N225, which will guarantee they delight in a minimum supply of 20 hours daily.
“We apologise for any trouble triggered to our clients throughout this modification.
“We stay dedicated to enhancing the power supply to all classifications of clients, and we crave your understanding and assistance as we do this,” it stated.
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