Arik Air on Thursday stated its leaving of its guests stranded at the Port Harcourt Airport on March 2 was unintended and due to bad weather condition.
This is consisted of in a declaration signed by Mr Adebanji Ola, Public Relations/Communications Manager of the airline company, on Thursday in Lagos.
According to Ola, it is crucial that the airline company offers clearness on the matter to prevent misunderstanding.
He stated that on March 2 night, the flight W3 744 (Lagos to Port Harcourt) was forced to make air return due to negative climate condition, particularly heavy rains and thunderstorms in Port Harcourt.
Ola stated that the airline company ultimately cancelled both the Lagos-Port Harcourt (W3 744) and Port Harcourt-Lagos (W3 745) flights.
According to him, at the time of the cancellation, banking centers at the airport had actually closed, making funds impractical.
“However, travelers were without delay informed on the circumstance and encouraged to return the following day for lodging on offered flights.
“On Wednesday, March 3, all the impacted guests from both Lagos and Port Harcourt were effectively accommodated on readily available early morning and night flights.
“No single guest was left stranded at Port Harcourt Airport,” he stated.
Ola stated that security stayed a primary top priority of Arik Air.
“We keep a stringent policy to prevent flying in harsh climate condition, which required cancellation of the flights,” he stated.
Ola stated that the airline company was sorry for troubles triggered its guests by the itinerary interruption.
According to reports, some guests of Arik Air were seen in a viral video grumbling that they were left stranded at the Port Harcourt Airport on March 2.
Ad