Today’s letters: Canada’s banks can do more to help victims of fraud

Banks can assist stop scammers

Just recently, there have actually been a number of posts on Canadian bank scams including Interac-e transfers, wire and international transfers from consumers. There is presently a proposed class-action match with 140 victims versus the Bank of Montreal.

Post material

Canadian banks have actually been prompting customers to transform to electronic banking, which conserves them expenses and increases earnings. It is time that they took ownership of the scams issues and took more powerful actions to avoid them. I propose that the market take the following actions:

Post material

1. Bank customers need to not instantly be admitted to these online transfer systems when they open an account. Customers must be offered the option to register personally or decrease all transfers till asked for personally and in composing. If a senior feels that they will never ever utilize electronic transfers, they would succeed to recommend their bank in composing. If a deceitful transfer is made, then a copy of this letter may assist them in court.

2. All transfers need to be followed up by a composed e-mail or text that notes the quantity moved and to whom.

3. Online transfers started by customers over $5,000 or any transfers going to a foreign nation must need a double password authentication by text or telephone call.

Just recently, when customers grumbled that they did not license the transfers, the banks recommended that they stopped working to safeguard their passwords and disclaimed obligation. In many cases, the elderly people have actually never ever utilized the worldwide transfer systems. In the event above it is difficult to think that 140 individuals were reckless with their passwords.

As an investor of the Bank of Montreal, I hope that the bank makes up for the losses and enhances defense for every single customer. All Canadian banks have a responsibility of care to safeguard every consumer from scams, specifically our elders who are susceptible to ever-changing electronic systems.

Short article material

John D. Kerr, retired monetary advisor, Ottawa

Update RPNs to aid with registered nurse lack

Re: Let’s repair Canada’s nursing scarcity before it gets back at worseApril 11.

Congratulations to Sarah-Jean Craig on her approaching graduation as a signed up nurse (REGISTERED NURSE) and on her wholehearted letter on the lack of RNs. There is an efficient method to resolve this issue. It has actually been utilized in Ontario in the past. That is to offer federal government assistance to update authorized nurses (RPNs) to RNs.

RPNs have actually finished with 2 years of useful nursing education. Plus, a few of them have 10, 15 or 20 years of nursing experience– where the genuine knowing occurs. Beyond healthcare facilities, RPNs might do the very same work as RNs. If the very best of the RPNs might end up being RNs, it would be filling registered nurse jobs with experienced and well-informed health employees. And the positions that the RPNs would abandon would not remain empty long, since the federal government currently has a program to update individual care assistants to RPNs.

James Birtch, Ottawa

Post material