Dubai: If you require to obtain a government-related service online, you typically need to download an app or produce an account. If you desire to prevent downloading another app on your phone or simply do not have adequate area, you can quickly finish necessary services by means of WhatsApp, too.
WhatsApp is among the most utilized instantaneous messaging apps worldwide and is an available method for individuals to connect to federal government departments when they require to raise a problem or question.
In the UAE, numerous federal and city government departments have WhatsApp service accounts, normally powered by a virtual assistant or have an agent who will react to the user.
All you need to do is start the discussion with a basic ‘Hello’ and you can begin talking. Through these WhatsApp services, you can spend for parking, report a criminal offense, or book a medical professional’s consultation.
Here are 10 federal government services that are offered on WhatsApp in the UAE.
How to recognize main federal government accounts on WhatsApp
UAE Government departments on WhatsApp are service accounts and are confirmed. There will be a green badge beside the contact’s name validating that this is a genuine company account.
1. Reserve An RTA driving test on WhatsApp
Whatsapp number: +971 58 8009090
In Dubai, you can quickly, book or reschedule a driving test visit through WhatsApp, according to a current statement by Dubai’s Roads and Transport Authority(RTA).
To reserve a consultation, clients need to conserve the number 058 8009090 on WhatsApp and start a chat with the ‘Mahboub’ chatbot. You initially require to message the RTA number and state that you have an interest in reserving a roadway test.
The chatbot will then offer you a summary of the service charge, and after that you will need to choose ‘yes’ or ‘no’ to reserving or rescheduling the test. As soon as that it is done, you will be supplied with a payment link, and you need to the settle the charges with a credit or debit card.
2. Pay public parking in Dubai
Whatsapp number: +971 58 8009090
In Dubai, you can likewise spend for your parking through WhatsAppwhich has actually the included advantage of conserving cash for you on the extra 30 fils service fee you sustain when utilizing mParking, the SMS service for public parking.
This WhatsApp service is from Dubai’s Roads and Transport Authority(RTA ), and you spend for the parking by sending out a message to RTA’s chatbot’Mahboub’on WhatsApp on the number +97158 8009090.
Here is how to do it in 3 actions:
1. Include the number +971 58 8009090 to your contact list.
2. Send out the message in the following format: [Plate Number] Area [Zone Number] Area [Duration]
: If you want to park your automobile, which has a plate number A00000 in parking zone – 000A – for 2 hours, you would require to send out the following message on Whatsapp: A00000 000A 2
3. The payment for the parking will be subtracted in among the following 2 methods:
– The quantity will be subtracted from your smart phone balance or contributed to your costs in case of postpaid numbers, according to the parking charge quantity.
– Through RTA’s ‘e-Wallet’ account – this service allows you to utilize your e-Wallet as an approach of payment for RTA associated services. If you select this choice, you will get a link to make the payment utilizing your credit or debit card.
As soon as you have actually finished the payment, you will get an SMS verifying your parking ticket.
3. Stay upgraded about the UAE’s Labour Law and policies
Whatsapp number: 6005 90000
This WhatsApp number allows business, staff members, and domestic employees to gain access to MOHRE’s online services. You can likewise send any concerns you may have connected to the UAE’s Labour Law or act on an application. You can likewise access the Labour Law, and its executive policies, in addition to the law on domestic assistants and other ministerial decrees that manage workplace in the UAE.
If you wish to sign up a labour problem or wish to check your rights as an employee in the UAE, you should get in touch with the800 84 for any labour-related grievances or legal assessments.
The service is readily available 24×7 and it is offered in Arabic and English.
4. Make an application for a birth certificate
Whatsapp number: +971 42301221
If you have a newborn, it’s tough to take the time out to finish errands and crucial jobs. In the UAE, you can look for a birth certificate for your kid in a couple of minutes through WhatsApp.
The Ministry of Health and Prevention (MOHAP) presented the brand-new WhatsApp service in November 2022, and moms and dads can acquire a birth certificate through the Ministry’s devoted WhatsApp number: +971 42301221.
To utilize this service, the kid has to be just recently born in a public healthcare facility handled by MOHAP, and you will likewise require the’Qaidvariety of the kid.
Moms and dads in the UAE can just get the ‘Qaid’ number once they have actually sent specific files to the medical facility when they sign up for the birth of their kid with the facility. These files consist of a testified marital relationship certificate and both the moms and dads’ passport and Emirates ID copy. You likewise require to offer your contact information such as an e-mail address and a mobile number.
Making an application for the certificate just takes a couple of minutes and it is released within 2 days. It costs Dh65.
For a detailed guide on how to utilize the service, and the information you require to get in, click here
5. View your DEWA expenses and examine your electrical energy and water intake
Whatsapp number: 04 6019999
The Dubai Electricity and Water Authority (Dewa) WhatsApp service, introduced in 2019permits consumers to call and interact with Dewa 24×7 to get assist with any questions associated with their electrical power and water connection.
The WhatsApp service is powered by an AI (Artificial Intelligence) Chatbot, that supplies a list of services from DEWA, and you need to choose the kind of service you desire.
Through the WhatsApp service, you can see your DEWA expense, and inspect your usage by offering your ‘account number’ which is specified on your energy expense. Click here if you do not understand how to discover your Dewa account number.
6. Report a criminal offense through the Al Ameen service
Whatsapp number: +97154 800 4444
If you have actually seen any prohibited activity or are a victim of a criminal activity, you can report it through the Al Ameen Service from Dubai Police.
You can connect to them by conserving the number – +97154 800 4444 on WhatsApp, by calling their toll-free number – 800 4444 – or calling them by means of their social networks manages – @alameenservice.
The Al Ameen service was introduced in 2003, and their services supply safe, safe and personal interaction channels to people, citizens and visitors. The WhatsApp service is offered all the time.
According to Al Ameen, their agents will keep your identity and individual information personal to ensure you do not deal with any legal repercussions.
7. Report abuse or violence versus ladies and kids in Dubai
Whatsapp number: +971800111
Victims of domestic abuse or harassment can connect to the Dubai Foundation for Women and Children (DFWAC) through WhatsApp on the number +971800111. Victims can likewise ask for psychiatric, social, or legal guidance.
The service was released in December 2022and intends to reduce the Foundation’s action time. Apart from the WhatsApp service, DFWAC likewise has a 24×7 helpline – 800111
8. Reserve a medical visit in Abu Dhabi
WhatsApp number: 971 24102200
If you live in Abu Dhabi you can reserve a medical consultation at Abu Dhabi Health Services Company (Seha), health centers, centers or health centers.
Through the service, you can make and handle brand-new and follow-up consultation reservations, cancel visits, and show all scheduled consultations.
If you wish to schedule a consultation, send out a message to the conserved number. You will need to go through an authentication check utilizing your Emirates ID and signed up contact number.
The WhatsApp service was formally released in 2021and is related to the Seha client website, guaranteeing all consultations scheduled, altered or cancelled are instantly shown throughout their system.
9. Report rumours and incorrect news online and get it validated
WhatsApp number: 800 900
If you have actually seen a rumour or incorrect news associated to the security of food products or individual items spreading out on social networks, you can merely get in touch with Dubai Municipality on WhatsApp, and a specialised group in the authority will validate the details for you.
Here’s how:
– Save the Dubai Municipality number on WhatsApp, and begin a discussion with the virtual assistant ‘Fares’.
– You will then exist with the menu list. Select the number ‘6’ choice, which is ‘DM Rumours’.
– Next, choose ‘Register Rumour’ and send out the text of the rumour distributing online and the group at Dubai Municipality will return to you.
You can likewise access lots of other Dubai Municipality services on Whatsapp, such as the real estate charge calculator, ask about Dubai Safari Park tickets and report an occurrence.
10. Contact over 40 federal government departments through ’04’
WhatsApp number: 600500055
Within 2 minutes, Dubai locals can send recommendations, remarks and problems to over 40 federal government entities all the time through a single platform called ’04’.
The ’04 Platform’ was formally introduced on March 21 by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai.
To send questions, recommendations or grievances to city government departments, include the number as a contact and message ‘Hello’ and pick your language– English or Arabic. You will then have the choice to sign up a brand-new case, act on an existing case, or inquire about any extra inquiries.
11. Alert an emergency situation or demand technical help in Abu Dhabi
WhatsApp number: 026788888
Abu Dhabi’s Department of Municipalities and Transport (DMT) WhatsApp service was released in 2021 and is an extra interaction tool for emergency situation cases and enables users to raise a problem and track the status of their demands.
The service likewise enables Abu Dhabi homeowners to notify the authority if there is an emergency situation, for instance– broken roadways, contamination, prohibited disposal of waste or holes. You can send out images to report and record them or share the area of the emergency situation by forwarding a link from Google Maps.
You can ask for technical support for emergency situations associated with the department’s services associated to roadway issues, public security, or public facilities.