IT expert who helped expose Post Office scandal offers to investigate second controversial system

IT expert who helped expose Post Office scandal offers to investigate second controversial system

IT skilled Jason Coyne, who played a vital part in exposing the Post Office Horizon scandal, stated he would analyze the Capture System

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Released: 18 Apr 2024 9:45

The forensic IT professional who showed the Post Office’s Horizon software application was mistake -and bug-ridden stated he will perform a comparable assessment of the organisation’s questionable Capture system if the federal government demands it.

Because the January ITV drama about the Post Office Horizon scandalsubpostmasters who experienced comparable issues with a pre-Horizon systemreferred to as Capture, have actually stepped forward.

Following news that the federal government will designate an IT professional to take a look at the software application system, Jason Coynewho has a deep understanding of the Post Office Horizon case, used his services.

He was utilized as a skilled witness in the High Court group lawsuits order where a group of 555 subpostmasters took legal action against the Post Office to show the Horizon computer system utilized in branches consisted of mistakes that might trigger inexplicable accounting shortages that they were blamed for.

The trial was probably the most essential occasion in the unravelling of what is understood today as the Post Office Horizon scandal, which saw lives messed up by the Post Office’s persistence that its subpostmasters were to blame for accounting deficiencies and not the computer system utilized to handle branch accounts. The majority of the bugs, mistakes and problems now being gone over in the general public query are from Coyne’s 2019 reports.

Coyne had actually experienced Horizon much previously. In 2001, he was designated to perform an independent examination as part of a legal fight in between the Post Office and a subpostmaster. Of Best Practice Group, he was a joint professional witness for both the Post Office and Julie Wolstenholme, subpostmaster at the Post Office branch in Cleveleys, Lancashire.

In 2001, the Post Office was taking legal action against Wolstenholme for the return of devices utilized in the branch after her agreement was ended, however she stated her work was ended unlawfully in a counterclaim that raised concerns about the dependability of the Horizon computer system.

Malfunctioning hardware

Coyne’s 2003 report concluded the innovation set up at Cleveleys was plainly malfunctioning in aspects of its hardware, software application or user interfaces, which “most of the mistakes in the fault logs might not be the making of Ms Wolstenholme”.

The Post Office attempted topersuade Coyne to alter his viewswhich he declined to do.

The Post Office was provided legal recommendations at the time that “in view of the unfavorable specialist’s report in this case concerning the computer system in location”, the Post Office’s claim versus Wolstenholme would be most likely to stop working. The Post Office paid Wolstenholme an out-of-court settlement and, as part of it, required her to sign a privacy arrangement to not expose the Horizon concerns she was having.

In response to the federal government strategy to designate an IT professional to examine Capture, Coyne stated on X (previously Twitter): “Using the exact same robust IT forensic examination procedures utilized in 2003 whilst taking a look at the Cleveleys Post Office and the 2017– 2019 Horizon examination applauded by Judge Fraser, I would more than happy to handle the Post Office Capture examination, provided proper directions.”

Because the ITV drama, MP Kevan Jones, who has actually campaigned for victims of the Horizon scandal for over a years, exposed cases of subpostmasters that had actually been impacted by issues with the Capture system, internal software application composed by the Post Office’s IT group.

Jones informed Computer Weekly that he invited the federal government’s strategy to designate an IT professional to examine the Capture system and would pass the recommendation on to federal government. “It is essential that they select somebody with the standing of Jason Coyne, to do this work.”

The Capture system, referred to as a “glorified spreadsheet”, was presented in the mid-1990s, and was the very first computerised system utilized to do represent numerous subpostmasters. Increasing varieties of them are stepping forward because of the Horizon scandal. To the Horizon software application from Fujitsu, branch supervisors started experiencing unusual deficiencies, which they were blamed for.

Steve Marston, a previous subpostmaster in Bury, Lancashire, and Steve Lewis, a previous subpostmaster in South Wales, are 2 popular cases.

When Lewis suffered inexplicable losses, he was informed by the Post Office that he was a separated case. He lost his service, needed to offer his home and suffered psychological health concerns, with associated relationship difficulties. He just recently informed Computer Weekly it’s a favorable indication that the federal government “appears” to be taking the Capture problems seriously.

Marston was prosecuted in 1996 for theft and incorrect accounting following an inexplicable shortage of almost ₤ 80,000. He stated he had actually never ever had any issues utilizing the paper-based accounting system. This altered when his branch, which he ranged from 1973, started utilizing the Capture system.

Marston stated he felt pressured into utilizing the system at a time when numerous branches were being nearby the Post Office. He ‘d had no issues for twenty years utilizing manual accounting procedures, however within 2 years of utilizing Capture, he added a financial obligation of ₤ 79,000.

He covered the losses with his own cash, however it kept becoming worse. After an audit exposed a loss he could not completely cover out of his own pocket, he was encouraged to plead guilty to theft and scams to prevent prison. The judge considered 2 bravery awards Marston had actually gotten for withstanding armed burglars, conserving him a prison sentence. He was provided a 12-month suspended sentence, lost his home and organization, and declared bankruptcy.

Marston stated he wishes to get justice. “We are delighted that ministers and others are taking notification,” he stated. “We would like to know if there is a path to have my conviction reversed.”

The Post Office scandal wasExposed by Computer Weekly in 2009exposing the stories of 7 subpostmasters and the issues they suffered due to accounting software application (see timeline of Computer Weekly short articles about the scandal listed below).


– Also checked out: What you require to understand about the Horizon scandal

– Also watch: ITV’s documentary– Mr Bates vs The Post Office: The genuine story


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