iPhone 15 Pro has a problem with sharp edges, and Apple support is stumped

After reporting that some iPhone 15 Pro users discovered their gadgets peeling along the back edges BGR has actually found a more extensive concern. A couple of readers connected about the issue on their iPhone 15 Pro designs, in which the titanium frame can extend a couple of millimeters above the glass on the back. As an outcome, the sharp titanium edges of the phone are exposed on the back.

From Reddit posts to Apple Community Forum grievances, these concerns can reach to injure individuals’s hands, and even trigger an iPhone to quit working. While the majority of the problems are from the very first couple of weeks following the iPhone 15 Pro’s release, some clients are still facing this sharp edge issue to this day. A YouTuber likewise just recently shared his account of the iPhone 15 Pro sharp edge concern

iPhone 15 Pro sharp edge problem is afflicting some users

Among BGR‘s readers informed us that after getting an iPhone 15 Pro Max in Natural Titanium, they needed to ask Apple two times to change their phone due to this concern. Still, after 3 various phones, the issue continued, and Apple assistance didn’t understand what to do.

Our reader discussed their issue about this concern on Apple’s high-end phone: “Apart from the sharpness, which is triggered by a space in the panels, the size of the space differs to various degrees, which can enable wetness and liquid to get in inside the phone, so plainly, its water resistant score has actually been reduced to no.”

This has actually been supported by another Apple neighborhood case. A user stated that they “have actually been seeing black goo exuding out of my electronic camera lenses for a number of weeks now, and (.) seen there was wetness inside my electronic camera lenses as they were all misted up. I initially believed that wetness had entered into the lenses due to this leak of sealant around the edges, right?”

They continue: “So flash forward to today, while the individual was running some diagnostic tests on the phone, I was looking down on the top of it, and I observed that the rear glass in the upper left corner by the electronic camera assembly looks raised up. (…) I never ever took a look at my phone from that angle in excellent lighting, and the Apple tech I spoke to the other day discussed it was possible the leakage was from someplace besides the cam lenses. I take a closer appearance, and the best side corner is completely flush with the titanium frame, and the left side sticks out about a 1/64th of an inch, enough to capture my fingernail.”

A minimum of Apple has actually changed most iPhone systems

While numerous users have actually reported the very same problem with their iPhone 15 Pro and iPhone 15 Pro Max designs, it appears the majority of them got a replacement from Apple– despite the fact that this is inadequate in many cases.

For the time being, Apple hasn’t acknowledged this sharp edge problem as an issue for the iPhone 15 Pro lineup. While I have not been impacted by this issue, a number of users state that even at Apple Stores, there are still some iPhone 15 Pro designs being shown, and you can feel their sharpness.

If you are experiencing this concern, Apple Support will likely change your gadget. What’s intriguing about this problem and the peeling issue just recently reported by BGR is that they are both associated to the brand-new innovation utilized by the business to change the back glass rather of the entire system.

With the iPhone 14 Pro designs and older (other than the routine iPhone 14 variations), Apple needed to change the whole iPhone if you split its back. Now, the business can change just the back, that makes the repair work less expensive. That stated, this brand-new approach may not have actually been completely mastered by the makers, now triggering a headache to a number of users.

BGR has actually connected to Apple for remark, and we will upgrade this post with any action we get.